Quality management should be a holistic approach. Process, product, and people are the three key elements of a company’s quality system and all of them need to be focused on for an overall ...

Quality management close quality managementThe philosophy that all employees are responsible for the quality of a business’s products. is the continual improvement of process and system.

Product quality can make or break your brand’s success and profitability. In fact, when Deloitte surveyed consumers on why they purchase from a specific brand, “quality” was cited among the top three ...